At SweetCrumb Bakery, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, please let us know within 24 hours, and we will be happy to offer a replacement or store credit. For custom orders, cancellations or changes can be made up to 48 hours before the scheduled pick-up. Please note that refunds are not available for cakes or baked goods that have been altered, eaten, or are outside of the 24-hour satisfaction guarantee period. Thank you for choosing SweetCrumb Bakery!